Refund and Return Policy

Thank you for shopping with 14streetllc.com. We strive to ensure your satisfaction. If you are not completely happy with your purchase, we are here to help.

1. Returns

  • Items can be returned within 30 days of delivery if unused and in their original condition.
  • Certain items, such as personalized or clearance products, are non-returnable.
  • To start a return, please contact us at: info@14streetllc.com.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error or defect on our part.

2. Refunds

  • Approved refunds will be processed within 5-7 business days after we receive and inspect the returned item.
  • Refunds for damaged or defective items will include the shipping costs.

3. Exchanges

  • Exchanges are subject to product availability. To request an exchange, please follow the return process to receive a replacement.

4. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery and provide photos of the damage.
  • We will arrange for a replacement or a refund, depending on your preference.

5. Cancellations

  • Orders can be canceled before shipment. Once shipped, the return policy applies.

6. Contact Us

For any questions or concerns, please contact us at:
Email: info@14streetllc.com