Thank you for shopping with 14streetllc.com. We are committed to providing you with fast, reliable, and transparent shipping and handling. Please read the information below for details on processing times, shipping options, and how to handle any issues related to lost or damaged items.

Processing Time

  • Orders are typically processed within 1-3 business days.
  • You will receive an email confirmation once your order has been processed and shipped.
  • Orders are processed during regular business hours, Monday through Friday, excluding weekends and holidays.

Shipping Methods and Delivery Times

We offer various shipping options to suit your needs, whether you are ordering within the United States or internationally. The following shipping methods are available:

Domestic Shipping

  • Standard Shipping: Delivery in 5-7 business days (may vary depending on location).
  • Expedited Shipping: Delivery in 2-3 business days.
  • Overnight Shipping: Delivery by the next business day (available for select locations).

International Shipping

  • Standard Shipping: Delivery time varies depending on the destination. Typically 7-14 business days.
  • Expedited Shipping: Typically 3-7 business days, depending on your location.

Please note that delivery times may vary due to unforeseen circumstances like weather delays, customs processing, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method you select and your delivery address. You will be able to view the total shipping cost before finalizing your order.

Lost or Damaged Items

While we make every effort to ensure your order is delivered on time and in perfect condition, sometimes issues occur during shipping. If your order is lost or damaged during transit, please follow these steps:

  1. Contact Us: Email us at info@14streetllc.com within 7 days of receiving your tracking information.
  2. Provide Details: Include your order number and photos of the damaged item(s), if applicable.
  3. Resolution: We will work with you to resolve the issue by offering a replacement or refund.

We recommend keeping your order confirmation and tracking information for reference in case any issues arise during shipping.

Cancellations

  • Orders can be canceled before shipment. Once your order has been shipped, the standard return policy applies.

Addressing Shipping Delays

We strive to meet all delivery estimates. However, due to external factors like weather, holidays, or global shipping delays, deliveries may occasionally be delayed. We appreciate your patience and will keep you updated on any changes to your delivery.

Contact Us

If you have any questions about shipping, processing, or lost/damaged items, please reach out to us: